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Terms & Conditions

The following general terms define the legal framework for the use of Endur and the services provided by us. Please read these terms carefully.


Contact for the Terms of Use:


Endur GmbH Email: support@endur.app
Before accessing or using the service, including visiting our Endur website or accessing our app, you must agree to these Terms of Use and the Privacy Policy. By using or creating an account or otherwise using the service, you confirm that you have reached the minimum age in your region. If this is not the case, a legal guardian must read and agree to these Terms of Use on your behalf.
By installing, using, or otherwise accessing the service, you agree to these Terms of Use. If you do not agree, installation, use, or any other access to the service is not permitted.
Endur reserves the right to change, modify, add, or remove parts of these Terms of Use, the Privacy Policy, and other related policies at any time at its sole discretion by publishing a new version. Your continued use of the service constitutes implicit consent to these changes. If you do not agree with any part of the then-current Terms of Use, Privacy Policy, or other governing documents, your license to use the service terminates immediately, and you must stop using the service.

1. Health Condition
The use of all Endur services is at your own risk.
A prerequisite for using Endur services is a good general health condition. If you are aware of any pre-existing conditions, we recommend consulting a doctor before starting. This is especially important for conditions such as:

  • Herniated disc, scoliosis, or other spinal or joint issues

  • Respiratory or lung diseases (including asthma)

  • Cardiovascular diseases

  • Muscular diseases

  • Other health restrictions

For nutrition-related services, you should independently check whether recommended ingredients may cause issues due to intolerances or allergies.
Always listen to your body. If you experience severe pain, frequent discomfort, shortness of breath, nausea, or dizziness, consult your doctor before continuing.
Training and coaching by Endur are not intended for pregnant or breastfeeding women.
Services and information provided by Endur or its Brand Ambassadors do not constitute medical advice or consultation and do not replace professional treatment. While we base our recommendations on current research, we cannot guarantee alignment with the latest findings.
 

2. Scope and Applicability
2.1 Contractual Parties and Object of the Contract

These Terms form the basis of the agreement between you and Endur GmbH, Kriemhildplatz 2/15, 1150 Vienna. The subject of this contract is the free or paid use of services provided by us through www.endur.app or related platforms.
2.2 Participation Conditions
To open an account and use Endur, you must be at least 18 years old and fully legally competent.
Endur is for consumers only, defined as natural persons entering legal transactions for personal, non-commercial purposes. Commercial use is strictly prohibited.
2.3 Additional Conditions
We may establish additional conditions for specific services and will inform you in advance.

3. Prices and Services
3.1 Free and Paid Services

The features available to you depend on whether you're using the free or paid version. Free users access only basic features. Full features are available via one-time payment or subscription.
Note: Some features may require separate equipment (e.g., weights), which is not included in our services.
Visit www.endur.app for current pricing, subscription models, and available services. All prices include applicable VAT.
 

4. Contract Conclusion
4.1 Website Registration

By registering at www.endur.app, you enter into a usage agreement after completing the registration process.
4.2 App Registration
Registering via the app is subject to the terms of the app store provider (e.g., Apple, Google). A contract is typically formed when you click the confirmation field and enter your password, if required.
4.3 Additional Services or One-Time Purchases
Additional services can be purchased as one-time or subscription-based payments. A contract is formed upon successful payment via our website or app.
4.4 Contract Changes
Subscription changes take effect immediately. If purchased via Apple, a prorated refund may be issued, and the new subscription will be charged at full price. For Google Play, the remaining credit from the original subscription is applied to the upgraded version.
Subscriptions automatically renew unless canceled. Renewal charges apply at the selected rate and period.
 

5. Duration
Usage agreements remain valid indefinitely.
5.2 One-Time Services
One-time services have a defined period and end automatically upon expiration.
5.3 Subscriptions
Subscriptions have varying minimum terms and renew automatically unless canceled. Subscription duration is calendar-based and not dependent on usage.
 

6. Payments
If we incur costs due to payment refusal (e.g., insufficient funds), we may invoice you for those expenses.
Fees for certain payment methods will be disclosed during the purchase. Third-party providers may offer installment plans with separate fees, which are non-refundable if you withdraw from the contract.
We reserve the right to restrict payment method options.
6.1 Payment Methods
Subscription fees are collected upfront. Renewal fees are collected before each new period.
6.2 Default
We reserve the right to claim damages in case of payment default.
 

7. Right of Withdrawal
You have the right to withdraw from the contract within fourteen days without giving any reason. This period begins upon contract conclusion.
Some bundled products may not be partially returned. You may withdraw from the entire product contract.
 

8. Liability
Follow all exercise instructions to avoid injury. You are responsible for ensuring the safe use of any tools or equipment.
8.1 Free Services
We are liable only for damages caused by intent, gross negligence, or the absence of guaranteed features.
8.2 Paid Services
For paid services, we are liable for damages due to intent, negligence, or absence of guaranteed features.
If we breach a material obligation through negligence, our liability is limited to typical, foreseeable damages.
Liability for personal injury remains unaffected.
8.3 Employee Liability
These liability limitations also apply to our employees and agents.
 

9. Right of Use
Our services include copyrighted content. You are granted a non-transferable, non-commercial usage right under these terms.
 

10. Termination
You may delete your account at any time by emailing support@endur.app or via profile settings. Deleting your account removes all content and access. Paid services are non-refundable if still active at termination.
10.1 Subscription Termination
You can cancel subscriptions at any time to take effect at the end of the current term. App store subscriptions must be canceled via the respective platform. iTunes requires 24 hours’ notice.
Your account remains active unless separately terminated.
We may cancel subscriptions with two weeks' notice at term end.
10.2 Termination for Cause
We may terminate your account immediately for serious or repeated violations or for non-payment.
 

11. Final Terms
11.1 No oral or separate agreements exist.

11.2 If any term is invalid, the rest remain effective. Invalid terms will be replaced.

11.3 Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

11.4 The place of jurisdiction is Endur's registered office unless otherwise required by law.

11.5 Complaints and Support can be directed to support@endur.app.

Endur GmbH
Kriemhildplatz 2/15
1150 Vienna
Austria
 

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