In this privacy notice, we inform you about which personal data we collect from you when you use our services and our website, how we use and share personal data, and how your personal data is protected. This privacy notice is for your information. If we require your consent to collect and process your data, we will ask you explicitly for this consent outside of this privacy notice.

 

Data Manager: Endur GmbH

If you have any questions regarding this privacy notice, you can contact us at any time by email: support@endur.app

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1. When does Endur collect personal data?
We collect personal data when you:

• Download and use our app,

• Register in our app,

• Visit our website or register for our app via our website,

• And send us other inquiries.
   

2. Which personal data does Endur collect?
Data collection and processing related to Endur services:

• Information about the smartphone and internet connection used, e.g., device ID and IP addresses

• Advertising ID

• Workout plans, offers, and articles that interest you

• Country and language
   

3. Registration and use of the Endur app
When you register in our app and use the available advanced features, we collect and process the following personal data:

• Information about the smartphone and internet connection used, e.g., device ID and IP addresses

• User account details: username, user ID, and the password to your user account in encrypted form, as well as your app user settings

• Email address

• Photo (optional)

• Country and language

• Workout plans

• Offers and articles that interest you

• Gender (if provided)
   

4. Automatically collected data when you visit our website
Each time you visit our website, data is automatically collected and stored, which your browser transmits. This data is stored in the server’s log files and includes:

• Information about browser type and version

• Operating system of the user

• Internet service provider and IP address of the user

• Date and time of access

We do not assign these data to specific users but store them separately from other personal data.
 

5. Cookies
When you use our website, certain information is stored on your computer’s hard drive via so-called cookies (small text or image files). Cookies allow us to tailor the website to your interests and needs. For example, a cookie may contain information about the pages you visited, enabling us to adapt the website for your next visit accordingly. Cookies do not allow us to access other areas of your computer.

You can prevent the storage of cookies on your hard drive by disabling cookies in your browser settings. Alternatively, you can disable third-party cookies in your browser. This may limit the functionality of our offerings.

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6. Third-party providers and services used
To offer our app and functions and to optimize our services, we use various third-party services that process personal data on our behalf. We ensure compliance with the General Data Protection Regulation (GDPR).

6.1 Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies," text files stored on your computer that allow analysis of your use of the website. The information generated by the Google Analytics cookie about your use of the website is typically transferred to and stored on Google servers in the USA.

This website has extended Google Analytics with the code "gat._anonymizeIp()" to ensure anonymized collection of IP addresses (IP masking). This means your IP address is shortened by Google within the EU member states or other countries of the European Economic Area.

The full IP address is only transferred to a Google server in the USA in exceptional cases and shortened there. Google uses this information to evaluate your use of the website, compile reports on website activity for the website operators, and provide other services related to website and internet usage.

The IP address transmitted by your browser in the context of Google Analytics is not associated with any other data stored by Google.

You can prevent the collection of data generated by the Google Analytics cookie relating to your use of the website (including your IP address) and the processing of these data by Google.

6.2 Other third-party services used
The following third parties are used to provide functions, optimize the app, and analyze our services. Data processing is done in compliance with the GDPR:

• Google Firebase: Platform for app development, hosting, and database management; enables authentication, storage, and analytics.

• Sentry: Tool for real-time error monitoring and performance analysis.

• AWS (Amazon Web Services): Cloud computing services for secure data storage and processing.

• Mailerlite: Service for sending email newsletters and marketing communications.

• Branch.io: Service for attribution and tracking of marketing campaigns, e.g., link tracking.

• Amplitude: Analytics platform to analyze user behavior in the app.

• RevenueCat: Management of in-app subscriptions and payments.

We share your personal data with these providers only to the extent necessary to provide the respective functions.

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7. What do we do with your personal data?
We use the data exclusively for the following purposes:

• Providing, maintaining, and protecting our app and website

• Improving our app and website based on usage patterns

• Enabling the use of certain services in our app and on our website

• Analysis and performance purposes to continuously improve our app

• Informing registered users by email about new articles, workouts, and news (with unsubscribe option)

• Providing relevant advertising and retargeting on our app, website, and third-party sites

• Responding to your inquiries
   

8. Legal basis for data processing
The legal basis for collecting and processing the described data depends on the personal data concerned and the specific context.

Personal data you provide through using our app is processed to fulfill contractual obligations and based on our legitimate interest to make and optimize our app more user-friendly.

In individual cases, we process your personal data based on your explicit consent.

Data automatically collected during your use of our website is processed based on our legitimate interest to understand website usage and improve our offerings.
 

9. To whom does Endur disclose personal data?
We share your personal data with the following third parties:

• Our service providers who process personal data on our behalf to provide our app and app functions

• Providers who use cookies or similar tracking technologies to offer you advertising or other content based on your browser activities (you can object to the use)

• Competent enforcement authorities, supervisory authorities, government agencies, courts, or other parties when disclosure is legally required or necessary to defend our rights

• If you want to use specific services in our app that require sharing your personal data and your consent is necessary, we will ask you separately for consent.
   

10. Data retention and storage duration
We store your personal data as long as necessary for the purpose of collection and processing (e.g., while you use the app or until we answer your email inquiries).

If there is no longer a legitimate business need, we delete your personal data. Legal retention obligations remain unaffected.
 

11. Your rights
You can request information about your personal data, access, correct, update, or delete your data at any time by contacting us.

If you reside in the European Union, you can also object to the processing of your personal data, request restriction of processing, or demand transfer of your personal data.

You have the right at any time to refuse receiving advertising communications. You can unsubscribe at any time via the link in newsletters or by notifying us.

You can also revoke your consent at any time. Revocation does not affect the legality of processing before the revocation.

If you have questions or concerns, you can contact us anytime at: support@endur.app

Endur GmbH Kriemhildplatz 2/15 1150 Vienna, Austria